TERMS AND CONDITIONS

THE LUXURY POLICY
ALL SALES ARE FINAL 
ABSOLUTELY NO REFUNDS
IF ITEMS ARE DAMAGED YOU WILL BE GIVEN 24 HOURS AFTER RECEIVING THE ITEM TO PROVIDE PROOF OF DAMAGES CAUSED BY ELEVEN NINE LUXURY, THE ITEM MUST BE UNWORN IN ORDER TO GET THE ORDER REPLACED.

IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS. PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY. IF THERE WILL BE A SIGNIFICANT DELAY IN SHIPMENT OF YOUR ORDER WE WILL CONTACT YOU VIA EMAIL OR TELEPHONE.

ELEVEN NINE LUCURY IS NOT RESPONSIBLE FOR ANY DELAYS IS DELIVERY CAUSED BY LOST OR STOLEN PACKAGES , UNCLAIMED PACKAGES OR INCORRECT SHIPPING ADDRESSES. PLEASE ENSURE THAT YOUR SHIPPING INFORMATION IS CORRECT PRIOR TO CHECKOUT TO AVOID DELAYS.PLEASE REMEMBER WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES . ALL DOMESTIC SHIPPING HAS $50.00 INSURANCE THROUGH USPS. IF NEEDED A CLAIM WILL HAVE TO BE FILED AT USPS.COM.
RETURNS AND EXCHANGES
OUR TEAM HERE AT ELEVEN NINE LUXURY SINCERELY UNDERSTANDS THAT ORDERING ONLINE ISN’T A WALK IN THE MALL AND WE STRIVE TO MAKE YOUR ONLINE SHOPPING EXPERIENCE EASY AND AS EXCITING AS POSSIBLE.
WE HAVE CHOSEN TO ENFORCE A FINAL SALE POLICY UNTIL FURTHER NOTICE. THOUGH WE ARE DOING OUR PART TO MAKE SURE PACKAGES GET SENT OUT SAFELY AND SANITIZED WE CANNOT ENSURE THAT COSTUMERS RETURNING OR EXCHANGING ITEMS ARE TAKING THE SAME PRECAUTIONS, WHICH ULTIMATELY PUTS US ALL AT RISK. SORRY FOR THE INCONVENIENCE,PLEASE REACH OUT TO OUR TEAM PRIOR TO ORDERING AND WE WILL BE GLAD TO ASSIST YOU WITH SIZING AND OTHER INQUIRES. THANK YOU LUXURY BABES.

SHIPPING AND PICKUP POLICY
ALL ORDERS ARE PROCESSED WITHIN 2 BUSINESS DAYS (NOT INCLUDING WEEKENDS, OR HOLIDAYS). ORDERS SHIP WITHIN 2-3 BUSINESS DAYS AFTER DATE OF PURCHASE. DELIVERY OF ITEMS TYPICALLY TAKES 5-7 BUSINESS DAYS . PLEASE NOTE THAT PRE-ORDER ITEMS WILL RESULT IN SHIPPING DELAYS AS THE ITEM WILL BE AVAILABLE TO SHIP AT A LATER DATE.

PICKUP
ALL PICKUP ORDERS WILL BE PROCESSED AND PAID FOR THROUGH THE WEBSITE THERE WILL BE NO EXCEPTIONS. AFTER SELECTING PICKUP AT CHECKOUT AND SUCCESSFULLY COMPLETING THE TRANSACTION THE PICKUP LOCATION WILL BE SENT TO YOU. THE PICKUP LOCATION IS IN BROOKLYN,NY 11207 AREA. THANK YOU LUXURY BABE.